“We introduced an electronic ordering system so patient requests come directly to the kitchen just before each meal. CHR installed a plated meal system including hot and cold bain marie. Trays are assembled according to their orders – just like in a restaurant. We plate around 250 meals in just 40 minutes. It’s far more accurate and we can respond promptly to changing demands and patient numbers.
“CHR also recommended and installed several new basic pieces of equipment and created a warewash conveyor system to easily dismantle the hundreds of trays of dirty cutlery and crockery returning to the kitchen after each meal.
Gordon, who has worked in public sector catering for almost 40 years, has nothing but praise for CHR Ltd;
“Their input and industry knowledge was second to none,” he said.